No organization is immune to crises. In fact, 69% of business leaders reported experiencing a crisis over a period of five years, with the average number of crises being three (PWC).
Whether it’s a sudden PR nightmare, a cybersecurity breach, or a natural disaster, how you handle the situation can make or break your reputation—and ultimately, your success. That’s where I come in. I specialize in guiding organizations through turbulent times, helping them emerge stronger and more resilient than ever before.
Why You Need Crisis Communications: In the face of crisis, silence is usually not a valuable option. Mismanagement of communication during a crisis often leads to irreversible damage to your brand reputation, loss of customer trust, and even legal repercussions. Effective crisis communications are essential to protect your organization’s integrity, reassure stakeholders, and navigate the storm with grace and professionalism.
Why Hire Me: I bring a wealth of expertise to the table, honed through years of navigating high-stakes crises across diverse industries. My strategic approach is grounded in a deep understanding of media dynamics, stakeholder psychology, and crisis management best practices. When you hire me, you’re not just getting a communications expert—you’re gaining a trusted partner who will stand by your side, providing strategic counsel, steadfast support, and unwavering commitment to safeguarding your organization’s reputation.
Services:
- Crisis Preparedness Assessment: Conducting a comprehensive review of your organization’s existing crisis management protocols, identifying vulnerabilities, and developing tailored crisis response strategies.
- Crisis Response Planning: Collaboratively crafting detailed crisis communication plans, including messaging frameworks, escalation protocols, and media engagement strategies, to ensure a swift and effective response in times of crisis.
- 24/7 Crisis Support: Providing round-the-clock support and guidance during crises, including media monitoring, rapid response drafting, and spokesperson training, to help you navigate the storm with confidence and poise.
- Reputation Recovery: Developing targeted reputation recovery campaigns post-crisis, including proactive media outreach, stakeholder engagement initiatives, and narrative reshaping strategies, to rebuild trust and restore confidence in your organization.
Don’t wait until crisis strikes—prepare, protect, and empower your organization with expert crisis communications support. Together, we can turn adversity into opportunity and emerge stronger than ever before. Reach out today to learn how I can help you master crisis communications and secure your organization’s future.
What industries do you work with?
I work with both non-profit and for-profit organizations. Industries include:
- Human Services
- Education
- Environmental & Conservation
- Finance
- Retail
- Development
- Government
What is "Crisis Communications"?
Crisis communications refers to the strategic management of communication during times of (or in planning for) crisis or emergency situations. It involves crafting and disseminating messages to internal and external stakeholders to mitigate reputational damage, address concerns, and maintain trust and confidence in the organization.
When should I hire someone for Crisis Communications?
It’s best to engage a crisis communications expert as soon as possible, ideally before a crisis occurs. In fact, 95% of business leaders say their crisis management capabilities need improvement (PWC). If you find yourself in the midst of a crisis without a plan in place, it’s never too late to seek professional guidance. A crisis communications expert can help you navigate the situation, develop a strategic response plan, and mitigate reputational damage.
How do you ensure confidentiality during a crisis?
Confidentiality is paramount during a crisis, and I take every measure to safeguard sensitive information and maintain client confidentiality. All communication and collaboration are conducted with the utmost discretion and professionalism to protect your organization’s reputation and integrity. Some precautions we take include signing NDA’s and communications via fax where regular communication channels are unreliable for various reasons.
How do we get started?
Getting started is easy. Simply reach out to schedule a consultation. During the consultation, we’ll discuss your organization’s specific needs, challenges, and goals. From there, I’ll develop a customized plan of action to help you navigate crises and protect your organization’s reputation effectively.
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